Terms and Conditions
USER GUIDE
Any purchase you make on www.brandgioielli.it implies your acceptance of the following conditions.
Introduction
The www.brandgioielli.com website is managed by Jewit s.r.l. based in the Republic of San Marino.
These general terms and conditions of sale (hereinafter only “General Terms and Conditions”) govern the sale of products marketed by www.brandgioielli.com. All purchases of products concluded through the website www.brandgioielli.com and in accordance with the procedures indicated therein shall be governed by these General Terms and Conditions.
By placing an order in the various ways provided, the Customer declares that he/she has read all the information provided during the purchase procedure and fully accepts the terms and conditions (general and payment) transcribed below.
Purchasing procedure
To purchase an item in the online catalogue, simply click on the shopping cart in each item to place it in an order form. Only at the end will you decide whether to confirm the order.
The order is placed by confirmation of the order and is subject to payment of the price, taxes and any shipping and handling charges indicated on the order summary form. Each order submitted constitutes an offer for the purchase of products. Orders are subject to availability and discretionary acceptance by the Holder.
The Order Processing Receipt does not constitute acceptance of the order. The contract is concluded when the Order Confirmation is sent by the Controller to the e-mail address provided by the User. The Holder reserves the right not to confirm an order by notifying the User, at the e-mail address associated with his order, of the possible unavailability of one or more of the products purchased. In this case, the Owner will refund the price incurred by the User.
Any right of the Customer to damages or compensation as well as any contractual or extra-contractual liability for direct or indirect damages to persons and/or property caused by the non-acceptance, even partial, of an order is excluded.
Photographs associated with products may not exactly reflect the appearance and information on the delivered product.
All products offered for sale on www.brandgioielli.com are normally available in our warehouse. However, the actual availability of a product is indicative, as several Users/Customers may purchase it at the same time. In case of lack or scarce availability of an ordered product, Jewit srl shall promptly inform the customer, communicating also the possible availability times, without prejudice to the right of the customer to cancel the order.
The company may decide to renounce the sale by returning the amount paid in the immediately following days and in any case not later than ten days from the order. In agreement with Jewit s.r.l. it may replace the ordered product.
On certain products, Jewit s.r.l. reserves the right to accept orders by reducing their quantities, subject to prior notice and acceptance by the Customer, failing which the order shall be deemed cancelled.
All prices on the site are inclusive of Italian VAT. Shipping costs excluded. Prices do not include any taxes, duties and duties applicable in destination countries other than ITALY. Italian VAT is paid through an Italian fiscal representative.
Jewit S.r.l. reserves the right to change online prices at any time, without prior notice. Price changes shall not cause any claims from customers.
Incorrect prices may be published on the site. Once the order has been placed by the customer, the price may no longer be changed by the seller, but even in this case the seller's right not to accept the order remains unaffected.
PAYMENTS
To purchase our products, you can choose between several payment methods:
- Payment by Credit Card
- Payment by Bank Transfer in Advance
- Paypal payment
- Payment by cash on delivery
Payment by credit card.
Payment is made by Credit Card. After confirming your order at www.brandgioielli.com, your order will be in processing status.
Payment by Bank Transfer in Advance
Payment is made by bank transfer in advance. After confirming your order, you will be given the data necessary to make the transfer with the amount of the newly confirmed order. As soon as the bank transfer is received, the staff can start preparing your order. We recommend that you specify the order number in the subject line of the transfer to facilitate processing. the order will be pending until the transfer is received.
Paypal payment
Payment is made via Paypal. After confirming your order at www.brandgioielli.com, your order will be in processing status.
Payment by cash on delivery
Payment will be made in cash upon delivery, with a €4.50 cash on delivery fee. Cash on delivery is only available for orders without personalization. Jewelry customization services, such as engraving, cannot be ordered with this payment method.
Collection and Delivery
By placing the order, the customer undertakes to collect the goods by a courier selected by us according to the rates agreed upon and charged in the order.
In any case, the courier pick-up takes place in the name and on behalf of the end customer at our premises.
*Delivery
Deliveries are made during normal working hours to the address indicated by the User and in the manner specified in the order summary.
In the event of failure to collect the Products within the time limit set by the carrier, the Products shall be returned to the Holder. The Holder cannot be held liable for delivery errors due to inaccuracies or incompleteness in the completion of the purchase order by the User, for any damage that may occur to the Products after delivery to the carrier or for delays in delivery attributable to the latter.
Right of Withdrawal
The customer has the right to withdraw from the contract concluded, without penalty and without specifying a reason, within 14 days of receipt of the product.
The Customer may exercise the right of withdrawal by notifying the Customer Service (within the aforementioned period) by telephone on the number 0549 96 34 03 or write to us on WhatsApp Monday to Friday, 9:00 a.m. to 1:30 p.m. and 2:30 p.m. to 5:00 p.m. Or write to us at [email protected]
The Customer has the right to withdraw from the contract provided that the product is returned intact. Products must be returned in their original packaging, intact, unopened, and untampered with, with intact seals, and in the original packaging. and with information relating to the sender (Name, Address, Telephone Number, Reason for Return), at the address: Jewit srl via dei Cerri 32 – Serravalle – 47899 Republic of San Marino
Upon arrival at the warehouse, the product will be examined for any damage and/or tampering not resulting from transport.
The return of the product through the announced exercise of the Right of Withdrawal entails the refund of the consideration for the purchased product. The direct cost of return (COURIER COSTS for returning the parcel) is always borne by the consumer.
Jewit S.r.l. shall, as soon as possible and in any case within 14 days from the receipt of the goods at the warehouse, authorise the reimbursement to the Customer of the amounts paid. Withdrawal costs shall be definitively borne by the Customer.
For the purposes of the return, the shipment, up to the certificate of receipt in our shop, is under the full responsibility of the Customer. The Company shall not be liable in any way in the event of damage, theft, or loss of goods returned by shipments not insured by the Customer for the purpose of returning the goods.
Privacy
These conditions apply both to personal data collected via our website www.brandgioielli.com and to personal data collected directly in the company or via other indirect contact methods.
By registering your order you fully accept the terms and conditions herein and agree that Jewit srl may process your personal data for the provision of services for which it is intended.
Ref. Art. 8 of Law no. 70 of 23 May 1995, promulgated by the Captains Regent of the Serenissima Republic of San Marino on personal data protection.
(Requirements)Anyone who is approached for the collection of personal data for IT applications must be informed of: a) the purposes for which the data are collected; b) the compulsory or optional nature of the answers; c) the consequences, with regard to him, of any failure to answer; d) the destination of the information collected, which may be public, confidential or extended to clearly identified third parties; e) the existence of the right, guaranteed by law, to access and rectify the data collected.
This information is provided only for this website and not for any other websites that may be consulted by the user via links on this site. By visiting this website, you implicitly declare that you have understood and accepted the processing methods described in this privacy policy. The company Jewit srl via dei Cerri 32 - Serravalle - 47899 - Rep. San Marino (SM) in the person of its pro-tempore legal representative is the data controller of the aforementioned data.
Your personal data will be processed in accordance with the law and for the purposes indicated herein. The processing will be based on the principles of correctness, lawfulness and transparency and the protection of your privacy. The processing methods involve the use of manual, computerised and telematic tools (including telefax, telephone, even without operator assistance, e-mail, SMS and other computerised and/or automated communication systems).
Jewit srl collects and processes personal data of the interested parties for the supply of services for which registration is foreseen, the execution of obligations deriving from contractual relations established with you or for the performance of pre-contractual activities, in particular: customer management; fulfilment of accounting and fiscal obligations; litigation management; marketing activities and customer satisfaction survey. The conferment of the requested data for these purposes is not compulsory but necessary and the refusal to provide them implies the impossibility for Jewit srl to establish and execute the relationships in question.
Personal data provided by visitors who send in enquiries will be used for the purpose of processing the enquiry.
The personal data of those who subscribe to newsletters and those who (by registering on the website or otherwise providing their consent) consent in general to our marketing activities will be used solely for the purpose of performing the requested service or performance and will be retained for the duration of the service or until there is no legally relevant interest in their retention.
If you are already our customer, we may send you commercial communications relating to services and products similar to those you have already used, unless you object.
In the event that the user wishes to make a request for a quote or commercial transaction with the portal, additional information will be requested from it in order to process the requesting user's transaction. The company Jewit srl uses the e-mail address to send confirmation of the request or transaction and, if necessary, may use the other information to contact the user in order to obtain certain data necessary in the processing of his request or transaction. Jewit srl may also use contact information to: send the user a message summarizing the data of the confirmation of the transaction and of the possible shipment of products and providing further information about the same; communicate to the user special offers and promotions according to what is provided in this privacy policy; send the user periodical surveys concerning the degree of satisfaction or market research. The user may revoke at any time the consent given for the sending of marketing communications. You may also withdraw your consent to participate in surveys.
The End User declares that he/she authorises Jewit srl to communicate and/or disseminate the data provided by him/her and entered in the database to other subjects as long as for the same purposes for which they were collected.
The processing of data for the achievement of the aforementioned purposes is handled by internal or external technical staff (partners, employees, collaborators in charge of processing) and/or third parties appointed by us (or delegated by state legislation) to provide services functional to the execution of the relationship in question. These parties may be based in San Marino or abroad in the European Union - United States of America - Switzerland and provide services such as: hosting - email provider - mailing-list and newsletter management - management software - software to improve the user experience of the site - tax and administrative consulting and management - transport - banking services - etc.).
For further information, the data controller can be contacted at the following e-mail address: [email protected]
The data subject has the right to obtain confirmation of the existence or non-existence of personal data concerning him/her, even if not yet recorded, and its communication in intelligible form.
The interested party has the right to obtain information on: a) the origin of the personal data b) the purposes and methods of processing; c) the logic applied in the event of processing carried out with the aid of electronic instruments; d) the identity of the data controller, data processors and the designated representative; e) the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of it in their capacity as designated representative in the territory of the State, data processors or persons in charge of processing.
The interested party has the right to obtain a) the updating, rectification or, where interested therein, the integration of the data; b) the cancellation, transformation into anonymous form or blocking of data processed in breach of the law, including those the conservation of which is not necessary in relation to the purposes for which the data were collected or subsequently processed c) certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.
The data subject has the right to object, in whole or in part: a) on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection; b) to the processing of personal data concerning him/her, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys. You may exercise your rights as indicated above as well as request any information regarding our policy for the protection of personal data by sending a communication to the address indicated above or by sending an e-mail to: [email protected]
This notice may be subject to change, with an indication of the date of change on this page. We therefore invite users to read it each time they log on again.
Finally, we would like to remind you that the site also uses third-party cookies to improve navigation. Read the relevant information on:
www.brandgioielli.com
Age requirements
The Users declare to be of age according to the legislation applicable to them. The User who makes a purchase through Jewit srl also declares and guarantees that the person who will receive the shipment of the purchased products is of age according to the legislation applicable to him/her.
COMPETENT COURT: Republic of San Marino